Inside Sales / Sales Support Representative

Join the Fry Communications Team

For more than 90 years, Fry Communications has been a leader in commercial printing, serving publishers, catalog marketers, associations, and direct mail organizations nationwide. As one of the nation’s largest privately held publication printers, we provide end-to-end print and mail solutions backed by advanced technology and exceptional customer service.

We are seeking an Inside Sales / Sales Support Representative to support our outside sales team and help deliver an outstanding customer experience. If you’re organized, customer-focused, and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

Responsibilities

  • Support outside sales representatives and existing customer accounts.
  • Prepare estimates, quotations, and proposals.
  • Respond to customer inquiries regarding pricing, specifications, and schedules.
  • Coordinate projects with estimating, production, prepress, mailing, and customer service teams.
  • Follow up on sales opportunities and maintain CRM records.
  • Deliver exceptional customer service from quote through delivery.

Qualifications

  • Experience in inside sales, customer service, account management, or sales support is preferred.
  • Commercial printing experience is preferred but not required. We are willing to train the right candidate with strong communication skills, a positive attitude, and a desire to learn.
  • Experience with catalogs, magazines, direct mail, or manufacturing is a plus.
  • Strong organizational, communication, and computer skills.

Compensation

  • Salary range: $52,000 to $58,000 annually depending on experience level.

Why Fry?

  • Comprehensive benefits package
  • 401(k) with company match
  • Paid vacation and holidays
  • Training and career advancement opportunities
  • Stable, team-oriented work environment

Apply Today

Submit your resume to hr@frycomm.com. Whether you have printing experience or are looking to apply your sales and customer service skills in a new industry, Fry Communications offers the opportunity to build a rewarding, long-term career with an industry leader.