Beyond Price and Quality: Building Success on a Stable Foundation
Price and quality often dominate vendor decisions — and understandably so. But long-term success also depends on stability. A truly stable print partner ensures consistent service, strong relationships, and reliable results, giving publishers, catalogers, and content providers peace of mind. In today’s unpredictable business climate, choosing a resilient partner isn’t just smart — it’s essential.
Fry Communications has built that kind of stability over decades. As one of the few remaining privately held, debt-free printers, we’ve prioritized long-term strength over short-term gains. Our lean, responsive management structure allows us to move quickly and make decisions based on customer needs — not shareholder demands. Every dollar earned is reinvested into technology, talent, and infrastructure to keep us competitive and our clients moving forward.
Real Benefits from Real Stability
Our consistent investment has led to real advantages: advanced print capabilities, improved efficiencies, and higher wages to attract skilled talent. It’s what has helped us and our clients stay competitive through more than a decade of rising costs, paper shortages, and industry-wide challenges.
A legacy of thoughtful, deliberate leadership hasn’t delivered stability just for its own sake — it’s delivered measurable, customer-centered results.
Stable by Design — Fry’s Advantage in a Shifting Industry
Consider this: since 2020, there has been a steady stream of closures among printers. Economic pressures, digital shifts, and private equity-led restructuring have pushed many to reduce capacity or shut down altogether. Some of the industry’s largest providers have cut locations in the name of cost control.
Fry has taken a different path. All of our production sites have remained open and fully functional. And while others cut back, we invested — 3.5 times more (adjusted for size) than our largest competitors. That decision, made by a financially independent leadership team, wasn’t driven by Wall Street but by our long-term view of client needs.
In a time of industry contraction, Fry stands steady: fully operational, well-equipped, and ready to grow with our clients.
Meeting Today’s Challenges — and Tomorrow’s
The pressures haven’t stopped. USPS rate increases, workforce retirements, and rising material costs continue to affect everyone. But Fry is prepared. We offer in-house co-mail, comingle, drop ship, and presort capabilities to reduce postal costs. We’ve built an inclusive, skilled workforce trained on industry-leading technology to meet the next wave of efficiency demands.
We’re also adopting tools that will shape the future of print and service delivery. From leveraging AI to support internal workflows and analyze operational data, to prototyping smarter ways to integrate customer files into the production process, Fry is turning innovation into practical value. We’re also using 3D printing to reduce part replacement delays and extend equipment life — improving efficiency without inflating costs.
It’s all part of our commitment to innovate in ways that directly solve real-world challenges for our clients.
Focused on What Matters Most
Our focus remains clear: deliver lasting value to the clients and employees who rely on us. With a stable foundation, continuous investment, and a commitment to operational excellence, Fry is positioned to meet today’s demands — and tomorrow’s.